Overview of this Policy
Personal information we collect
When you visit lumiereetgrace.com, we may collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse our website (https://lumiereetgrace.com/), we collect information about the individual web pages or products that you view, what websites or search terms referred you to our website, and information about how you interact with it. We refer to this automatically-collected information as “Device Information”.We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on our website, and collect data including your IP address, browser type, your location, the time and date that you accessed our website.
This information is used by us to analyse trends and improve our website, products and services.
Additionally when you make a purchase or attempt to make a purchase through our website ( https://lumiereetgrace.com/), we collect certain information, including your name, billing address, shipping address, payment information (including credit card details for the purpose of your purchase(s) of our products, email address, and phone number. We refer to this information as “Order Information”.
We use the Order Information that we collect generally to fulfil any orders placed through our website (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).
Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services;
- comply with legal obligations.
Please note that we do not alter our website’s data collection and use practices when we see a Do Not Track signal from your browser.Your rights
If you are a Australian resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a Australian resident we note that we are processing your information in order to fulfil contracts we might have with you (for example if you make an order through the website), or otherwise to pursue our legitimate business interests listed above.Data retention
When you place an order through lumiereetgrace.com, we will maintain your Order Information for our records unless and until you ask us to delete this information.Changes
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at firstname.lastname@example.org. We will respond by email as soon as possible confirming receipt of your concern and we will then investigate your complaint and provide you with our response.